Islamabad Online Shop Return & Refund Policy (islamabadonlineshop.com)
Easy Returns & Refunds (within 7 days):
- Original condition with tags & proof of purchase
- Not final sale/non-returnable (listed on product page)
Exceptions: Downloads, personalized items, perishables, hygiene products, misused/damaged items.
Return Process:
- Contact: Initiate return within [Number] days via phone, email, or live chat.
- Pack: Securely pack item in original packaging with all accessories & documentation.
- Return: Choose one of the following:
- Islamabad Drop-off: Drop off at our designated location during business hours.
- Courier Pickup: We can arrange pickup (may incur charges).
- COD Return: If paid by COD, return to courier during pickup.
- Islamabad: Same-day refund.
- Other Cities: Processed within [Number] business days, refund via bank transfer/agreed method.
- Track: We’ll provide a tracking number.
Refunds: Processed within [Number] business days to original payment method (bank transfer for COD in other cities).
Exchanges: Follow return process. We’ll process exchange upon receiving your returned item and availability of replacement. Price difference applies.
Contact: Our customer service team is happy to help!
Note: We reserve the right to refuse returns/refunds not complying with our policy.
This revised version condenses the information while maintaining clarity and key details, addressing both same-day COD returns in Islamabad and COD returns in other cities.